SeizeIO – Delete your account and data

Last updated: 16 May 2026

You can permanently delete your SeizeIO account and all associated personal data at any time. There are two ways to do this: directly in the app or by e-mail to the controller.

1. Delete from inside the app (recommended)

1. Open the SeizeIO app and sign in to your account.
2. In the bottom navigation tap Settings.
3. Scroll to the bottom of the screen and tap Delete Account.
4. Read the warning and tap Continue.
5. In the next dialog type the word DELETE and confirm with Delete forever.

Your data is then deleted from our servers immediately and permanently. Recovery is not possible.

2. Delete by e-mail

If you no longer have access to the app, send an informal e-mail to ajohe.ajohe@gmail.com stating the e-mail address you registered with. We verify the request and delete the account within 30 days.

3. What data is deleted?

Deleting your account permanently removes:

• Profile data: name, e-mail address, chosen colour, avatar, movement mode, game mode, level.
• Authentication data in the identity provider (Keycloak), including the password hash.
• GPS points and recorded routes from every round.
• Captured territories, Battle Royale contributions, Domination contributions and hold time.
• Round participation, personal statistics (distance covered, scores, wins, matches played), season results and leaderboard entries.

4. What data may be retained?

So that rounds other players are taking part in remain playable, the following references are anonymised rather than deleted:

• Rounds you created as “creator”: stay playable for other players; the creator_id field is set to NULL.
• Battle Royale zones and Domination cells you currently owned: ownership is reset to no player.
• Territory-history entries that list you as the previous owner: the reference to you is removed. Entries that list you as the new owner are deleted together with your territory.

Server logs (IP address, timestamp, user agent) may remain for up to 30 days in our infrastructure provider's logs (e.g. Railway) for technical reasons and are then automatically overwritten. After deletion they can no longer be linked to your account.

5. Effect of deletion

Once deletion is complete you can no longer sign in with your previous credentials. Active access tokens become invalid no later than their expiry (typically within minutes); refresh fails immediately because your account no longer exists in the identity provider.

6. Questions

For questions about deletion or about how we process your data, you can contact the controller at ajohe.ajohe@gmail.com. For further information see the Privacy Policy.